Clinical AI touches PHI by design
Documentation, communication, and scribing tools handle protected health information as a core function, not an edge case.
By industry
Clinical scribes and patient-facing assistants touch PHI, documentation, and patient communication by design. A small mistake becomes a privacy incident or a patient-safety risk- governance keeps that from being the default outcome.
Why it matters
Documentation, communication, and scribing tools handle protected health information as a core function, not an edge case.
The blast radius isn't a customer-facing bug-it's a privacy incident or a patient-safety event, without dedicated controls.
Audit-ready records that hold up under review are the bar, not a good-faith description of internal process.
What Lineation does
Rules on what can enter a prompt, be retrieved as context, or leave in an output, built for real clinical usage patterns.
Confident but incorrect or clinically risky content is flagged before it reaches a clinician or patient.
Unsanctioned AI usage across departments and vendors is surfaced so policy applies consistently everywhere.
Clear, searchable records support audits and investigations aligned with HIPAA, HITRUST, ISO 27001, and SOC 2.
How it works
Sanctioned and unsanctioned tools across departments and vendors are inventoried.
Rules define what PHI may enter a prompt or leave a response, by workflow.
Clinically unsafe or hallucinated content is caught before it reaches a clinician.
Sensitive fields are stripped at the output layer without manual review.
A searchable log supports compliance review without a manual screenshot process.
FAQ
Output is inspected before it reaches a user or system, with PHI redacted automatically using context-aware detection.
Yes-policy and monitoring sit at the agent and gateway layer, integrating with EHRs, SIEM, and identity platforms.
Yes-output checks cover clinically risky or hallucinated content in addition to PHI and other regulated data.
Shadow AI discovery surfaces unsanctioned usage so policy can be applied consistently, closing the gap where PHI moves outside approved channels.
Yes-deployment scales from a single-department pilot to a full rollout with the same guardrails throughout.
HIPAA and HITECH for PHI safeguards, ISO 27001 and SOC 2 for operational controls, and audit evidence for HITRUST-aligned review.
PHI policy, output safety checks, and audit evidence, live across every department.