Chat usage isn't confined to one vendor
Employees move between ChatGPT, Gemini, and internal tools depending on the day, so vendor-specific monitoring alone leaves gaps.
By usage
Every chat conversation, across every provider - one governed record.
Employees use whatever chat tool is fastest, and that changes by the day - ChatGPT, Gemini, an internal chatbot. Sensitive data moves through prompts regardless of which one, and vendor-by- vendor monitoring leaves gaps between them.
Why it matters
Chat usage doesn't respect your vendor boundaries
Sensitive data moves through prompts, not just files
A pasted contract, customer record, or credential in a chat box bypasses every DLP control built for documents and email.
Shadow chat usage is the default, not the exception
Most organizations have more chat-tool usage than approved licenses, discovered only after an incident.
What Lineation does
One policy layer, regardless of which chat tool is open
Provider-agnostic chat monitoring
One policy layer covers chat activity across providers instead of a separate integration per vendor.
Conversation-level DLP
Prompts and responses are inspected for PII, secrets, and policy violations as they happen.
Auto-discovered chat inventory
Every user and chat tool in use surfaces automatically, including tools nobody explicitly approved.
Exportable audit trail
A queryable record of chat activity is ready for SOC 2, ISO, and internal review.
How it works
Five steps to governed chat usage
Connect available admin/audit APIs
Where a provider exposes an admin or audit API, it's connected directly; where it doesn't, gateway-level monitoring fills the gap.
Discover chat usage
Users and tools appear in the inventory automatically as activity is observed.
Classify content
Prompts and responses are scanned for PII, secrets, and policy violations.
Apply policy
Redaction and default-deny rules apply consistently regardless of which chat tool is in use.
Route and report
Violations route to your SIEM/SOAR; a durable record stays queryable for audit.
FAQ
Common questions
Which chat tools does this cover?
Any provider with an admin or audit API integrates directly; gateway-level monitoring extends coverage to tools without one.
How is this different from the Claude Enterprise or OpenAI pages?
Those pages cover a vendor-specific admin API integration in depth. This page covers the provider-agnostic pattern of governing chat across whichever tools your teams actually use.
Does this read full conversation content?
Where a compliance or audit key with content access is available, yes; otherwise coverage is limited to activity metadata.
Can we discover unapproved chat tools automatically?
Yes - usage surfaces from gateway traffic and available provider APIs, not from a self-reported tool list.
Does this slow down employees using chat tools?
No. Monitoring runs against APIs and gateway traffic with no added step for the end user.
What compliance frameworks does this support?
Audit trails map to SOC 2, ISO 27001, and GDPR, with exportable evidence for review.
One policy layer, every chat tool your teams use.
Start free and see chat activity across providers in one place.